The Associate Technical Lead – Microsoft Dynamics CRM is responsible for ensuring that the development team delivers high-quality solutions in alignment with established development guidelines, security standards, and documented specifications. This role includes mentoring developers, conducting peer reviews, and fostering a culture of continuous technical growth and excellence within the team.
In addition to providing technical leadership, the Associate Technical Lead will contribute to the ongoing maintenance and future feature development of Microsoft Dynamics 365 solutions supporting MUFG Pension & Market Services’ Superannuation Funds Contact Centres and CRM systems. The role requires hands-on experience in building and configuring Dynamics 365 solutions, along with the ability to collaborate effectively with Dynamics 365 Architects, business stakeholders, and senior IT leaders across all phases of the Software Development Life Cycle (SDLC), ensuring alignment with strategic business objectives.
Key Accountabilities and main responsibilities
Strategic Focus
- Lead project delivery by applying strong technical expertise to drive successful and timely outcomes.
- Contribute to project execution through effective resource utilization and proactive resolution of blockers.
- Participate in the full software development lifecycle, including development, testing, implementation, and documentation of solutions.
- Take ownership of designing and developing high-quality, quick-to-market IT solutions using Microsoft Dynamics 365 CRM within an Agile environment.
- Drive innovation by generating creative solutions to problems and identifying opportunities to enhance business services and processes.
- Demonstrate a solid commitment to continuous learning and professional growth.
- Strive for ongoing improvement in both technical proficiency and business domain knowledge.
Operational Management
- Design and develop high-quality, quick-to-market IT s
📌 Associate Technical Lead, Microsoft Dynamics CRM (Pune)
🏢 MUFG Pension & Market Services
📍 Pune
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