Grand Mercure Bengaluru Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major Techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.
Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre
Job Description
Prime Function:
- Responsible for assisting the Chief Engineer in the overall day to day operations.
- Conform and adhere to the policies & procedures and rules & regulations laid down by Grand Mercure Bengaluru Gopalan Mall in order to achieve the highest levels of uniformity and guest service.
- To supervise the upkeep and maintenance of all the equipment of the company.
- Any matter which may effect the interests of Grand Mercure Bengaluru Gopalan Mall should be brought to the attention of the Management.
Key Responsibilities:
People Management
- Establish and maintain seamless co-ordination & co-operation with all departments of Grand Mercure Bengaluru Gopalan Mall to ensure maximum cooperation, productivity, morale and guest service.
- Provide effective support to the team to enable them to deliver effective and efficient services.
- Respond to customer queries by resolving issues in a timely and effective manner to ensure customer satisfaction.
- Motivate and develop staff to ensure smooth functioning of the department.
- Ensure that the team is trained for all safety provisions.
Financial Management
- Ensure optimal, cost effective use of the resources and educate the team on the same.
Operational Management
- Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
- Check and ensure the working condition of fire detectors, fire fighti