The Business Systems Analyst (BSA) – Labs
Technology supports the configuration, administration, integration and ongoing
operations of the Labs technology stack within GWS. Working as part of a
broader technology team, this person assists in bridging laboratory operations,
client IT teams and CBRE's internal technology stakeholders. A working
understanding of IFM technology platforms is essential to this role: the Labs
and IFM stacks are related, and this analyst must be able to understand both
environments, identify where they intersect and help ensure data and process
continuity across the full technology landscape. They support accurate system
setups, stable integrations and effective end-user enablement.
Key Responsibilities
System Configuration and Administration
‒ Support end-to-end setup,
configuration and launch of Labs technology platforms across new and existing
client accounts, especially the tool eMaint.
‒ Assist in managing system
hierarchies, asset structures, workflows and scheduling configurations to
reflect the operational requirements of laboratory environments.
‒ Support data integrity across
Labs platforms, assisting in regular audits and corrective action as needed.
‒ Document system configurations,
change logs and administration procedures to support continuity and audit
readiness in regulated environments.
‒ Apply working knowledge of IFM
technology platforms to understand how Labs systems relate to the broader GWS
technology landscape and identify dependencies.
Integration and Technical Solutioning
‒ Facilitate quality integrations
between CBRE Labs technology tools and client enterprise systems to ensure
consistent, reliable data flow.
‒ Identify and manage integration
points between the Labs technology stack and IFM platforms, ensuring both
environments remain aligned and data flows accurately across them.
‒ Assess integration and feature
requirements in partnership with business teams, providing transparent technical
guidance on confi