Job Description:
We seek out curious minds. We value attention to detail, and we care deeply about outcomes. We’re looking above all for passionate people, eager to learn, willing to share, establishing cutting-edge ways of working and influencing culture change.
Experience: 10-12+ years in IT/Digital, with a proven track record in Service Delivery or Project Management.
Certifications: Mandatory SAFe POPM and Project Management (Level 1/PMP); familiarity with LBIP+ is a significant plus.
Key Traits: A "Trusted Orchestrator" who can simplify complex technical challenges for business stakeholders and lead diverse teams through high-pressure platform migrations.
Detailed Responsibilities
1. Sub-Domain Strategic Ownership (End-to-End Lifecycle)
- Complete Lifecycle Accountability: Act as the single point of accountability for the "Build + Run" lifecycle of the DMGC Communication Product, overseeing 16+ websites and 10+ business services (Media Gallery, Social Media Platform, ATV) across Commercial, Helicopters, and Defense & Space divisions.
- Roadmap & Vision:
Support the Product Manager in promoting the long-term vision and developing a 24-month strategic roadmap, ensuring technical debt (30%) is balanced against new feature innovation (70%).
- Business ROI Realization: Move beyond scope management to analyze the Return on Investment (ROI) for new digital capabilities, proposing "pivots" or process adaptations based on sprint metrics and data-driven insights.
2. Strategic Migration & Vendor Leadership
- Hosting Platform Transition: Lead the high-stakes transition of the hosting environment (Acquia exit strategy), participating in the Multi-Functional Team (MFT) and managing the Call for Tender (CFT) processes.
- Vendor Governance: Manage complex relationships and contractual performance for 3rd party partners (Acquia, Imperva, Keepeek), ensuring 100% communication efficiency and technical alignment.
- Financial Oversight: Manage project budgets involving Non-Recurrin
📌 Service Delivery Manager (Bengaluru)
🏢 Airbus
📍 Bengaluru
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