Job Title - Salesforce Analyst and Consultant S&C; GN
Management Level: Analyst and Consultant
Location: Delhi, Gurgaon, Mumbai, Bangalore, Pune, Hyderabad
Must have skills: Salesforce Clouds
Valuable to have skills: Salesforce Comms Cloud, Service Cloud, Media Cloud, Experience Cloud
Experience: Minimum 2 year(s) of experience is required
Educational Qualification: B.Tech/BE and MBA from tier 1 or 2
Job Summary:
We are seeking a Salesforce Techno-Functional Consultant to drive the adoption, optimization, and enhancement of Salesforce solutions across Sales, Service, Marketing, Communications, Media and other domains. This role involves leveraging Salesforce's capabilities, integrating technologies, and collaborating closely with clients and stakeholders to deliver impactful business transformations.

Roles & Responsibilities:
- Consulting & Strategy
- Collaborate with clients and market units to design and deliver tailored Salesforce solutions.
- Contribute to strategy, consulting, and digital transformation initiatives, including proposal building, POV creation, GTM strategy,



and asset development for Salesforce products.
- Lead business analysis, process design, and solution architecture for complex projects.

Project Implementation
- Drive end-to-end Salesforce project implementations, covering pre-implementation, discovery, design, development, and post-implementation phases in the capacity of various roles such as BA, PO, Scrum Masters, PM etc
- Facilitate workshops and deliver solutions using Salesforce capabilities like Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Vlocity (EPC/CPQ/CLM/OM), and Einstein Analytics, Agentforce.

Salesforce Expertise
- Develop business requirements, user stories, and specifications while configuring Salesforce (triggers, process builders, flows).
- Recommend features, improvements, and best practices to optimize Salesforce usage and adoption.
- Experience in Salesforce value architecting, business case preparation,

📌 GN-I&E- Comms and Media Salesforce Consultant (Bengaluru)
🏢 Accenture
📍 Bengaluru