At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching current heights in Hyderabad.

Join us as we create something extraordinary together.

We are seeking a dynamic, motivated and experienced Recovery Manager for our Production Services. This role is an individual contributor. In this role, you will lead recovery for critical incidents after major disruptions and help drive and oversee strategies for effective recovery management. This role drives Post-Mortem reviews, Incident Recovery for major and critical incidents, structuring SOPs and runbooks, and implementing proactive measures to prevent future failures, by adopting SRE principles.




This is an exciting opportunity to drive meaningful change and enhancing the advisor and investor experience. If you are passionate about production operations, stability, SRE and Observability and have a track record of success, we invite you to apply and be part of our journey toward greater resilience and efficiency.
Key Responsibilities
- Major Incident Support: Drive cross-functional teams to resolve critical incidents and attend post-mortem/post-incident reviews.
- Root Cause Analysis (RCA): Investigate underlying causes of major incidents, utilizing techniques like 5-Why, Fishbone, Blameless RCA and other techniques
- Recovery Strategy & Planning: Develop and test incident recovery plans, establish SOPs, knowledge base and mock drills
- Self Sufficiency: Develop playbooks by coordinating with domain owners and ensure more self-sufficiency and diagnosis accuracy
- Process Improvement: Identify opportunities to improve IT service reliability and reduce o

📌 Recovery Manager (Hyderabad)
🏢 GCC India
📍 Hyderabad