Our Mumbai office is seeking a Coordinator to join our Client Service (Strategic
Research) team. This is a fantastic opportunity to join a dynamic, fast-paced
start-up environment to work on projects within multiple industry sectors.

If you are a detailed-oriented, goal-oriented and organized individual who
enjoys learning new things, then this opportunity might be the one for you

What You’ll Do:

* Responsible for scheduling telephone consultations for client service teams
* Coordinate with advisors to obtain responses, availability and confirm
telephone consultations
* Leave messages and follow up with Advisors to expedite scheduling projects
* Maintain an updated status of client telephone consultations
* Update Advisors’ profiles as needed
* Qualify Advisors via questionnaire to confirm if they are appropriate for
consultations
* Follow multiple work streams to help Project Managers organize client
requests and track progress on projects
* Assist with ad-hoc requests

What You Have:

* Bachelor’s degree




* 1-3 years of previous work experience dealing in a high-call volume
workplace
* Previous project management experience strongly preferred
* Exceptional organizational skills with meticulous attention to detail
* Ability to prioritize and multi-task and to work under tight deadlines
* Flexibility to work long and unpredictable hours
* Proficiency in MS-Office, Outlook, and Google Suite
* Proficient in the use of the internet for research
* Demonstrated ability to communicate effectively and persuasively, both
verbally and textually
* Demonstrated ability to work both in a team atmosphere and autonomously
* A desire to work in a fast-paced entrepreneurial environment

What We Offer:

* Competitive compensation
* Employee medical coverage
* Central office location
* Entrepreneurial environment, autonomy, and fast decisions
* Casual work environment

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research
teams.

Backed

📌 Strategic Research Coordinator (Mumbai)
🏢 Guidepoint
📍 Mumbai