Description
About the role
We're looking for a customer-oriented Pre-sales and consultative sales specialist with 5 -10years of experience. You will in collaboration with sales to understand business needs and customer use cases for positioning value based solutions based on ITHR product ecosystem. You will understand clients current technology landscape and business priorities and design solutions to deliver quantifiable business outcomes. You will be directly accountable for opportunity conversion and through requirement gathering workshops, consulting the client on products that ensure tangible business outcomes for the customer. This role will require quick TAT, high travel to customer locations for meetings and effective tracking of opportunity pipeline from lead to closure stage.
What you'll do
- Collaborate with sales to engage with prospects and customers to understand business requirements and use cases.
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- Design and propose solution-led sales pitches aligned to customer needs using ITHR product offerings.
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- Solution design, architecture discussions, and technical presentations.
Own and deliver to RFP/RFI responses, proposals, and solution documentation.
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- Participate in internal commercial discussion by addressing solution feasibility, scope, and delivery considerations.
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- Maintain CRM hygiene and track opportunities to logical closures for leadership reporting
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- Conduct training sessions and workshops to educate customers on our products and solutions.
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- Translate product and technical capabilities into transparent business value propositions.
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- Handle technical objections and provide convincing and effective clarifications.
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- Support post-sale handovers to ensure smooth onboarding and customer success.
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- Support post-sales teams to ensure solution alignment and customer satisfaction.
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- Partner with account managers to build and manage pipelines and support revenue targets.
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- Work closely with Product, Engineering and Operations