About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries,
McDonald’s Corporation has corporate opportunities in Hyderabad. Our global
offices serve as dynamic innovation and operations hubs, designed to expand
McDonald's global talent base and in-house expertise. Our new office in
Hyderabad will bring together knowledge across business, technology, analytics,
and AI, accelerating our ability to deliver impactful solutions for the business
and our customers across the globe.

DEPARTMENT OVERVIEW

Job Summary:

As a G1-level Integration Team Member, you will support the stability and
performance of integrations with Oracle. You will be responsible for monitoring,
triaging, and escalating integration issues.

DUTIES

Key Responsibilities:

Monitor Oracle Integration issues

Perform first-level triage of failed iFlows, API calls, and scheduled jobs

Validate data flows between Oracle and downstream systems (e.g., payroll
systems, third-party vendors, internal mcdonald’s applications like GIA).





Escalate unresolved or critical issues to L2/L3 support or development teams
with detailed logs and context.

Support daily health checks for Oracle integration points (e.g., SFTP
connections, OAuth tokens, certificates).

Document recurring issues and contribute to operational runbooks and knowledge
base.

Collaborate with functional solutions team, Scaled Services teams to
ensure integration reliability and compliance.

Participate in shift-based monitoring coverage, including weekends or holidays
if required.

QUALIFICATIONS

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Information Systems, or related field (or
equivalent experience).

Familiarity with Oracle modules and integration touchpoints.

Exposure to integration concepts such as iFlows, APIs (OData/SOAP), SFTP, and
IDocs.

Strong analytical and communication skills.

Willingness to learn and grow in a cloud-native setting.

Preferred Qualificatio

📌 Associate, Technical Product Management (Hyderabad)
🏢 McDonald's
📍 Hyderabad