Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Overview
Genesys is redefining customer experience through AI-powered orchestration and human empathy. As we accelerate growth across Asia-Pacific, partners are central to our strategy.
We are seeking a Senior Partner Manager based in India to lead and expand our India partner ecosystem. This is a strategic, revenue-driving role responsible for developing high-impact partner relationships, scaling partner-led revenue, and aligning ecosystem strategy with regional growth objectives.
The ideal candidate brings strong executive presence,
a deep understanding of SaaS/channel models, and a proven ability to build joint go-to-market strategies that deliver measurable business outcomes.
What You’ll Do
Strategic Partner Leadership
- Own and execute the partner strategy for India, aligned with APAC channel priorities.
- Develop and manage executive-level relationships with strategic partners, including GSIs, regional SIs, and technology partners.
- Build and drive joint business plans with clear revenue targets, pipeline expectations, and measurable KPIs.
- Identify and recruit recent high-impact partners to strengthen coverage and vertical penetration.
Revenue & Pipeline Acceleration
- Drive partner-sourced and partner-influenced revenue across new and expansion opportunities.
- Align closely with Enterprise and Commercial Sales leadership to ensure integrated account planning.
- Lead structured pipeline reviews, forecasting