Role: Sales Process Excellence Consultant – Ecommerce
Engagement type:
Independent consultant / contractual assignment
Duration:
Initially 3–4 months, extendable based on project requirements
Location: Hybrid
Experience: 15–20 years
Objective:
AcquireX requires a senior consultant to assess, redesign and help implement the sales processes of an ecommerce client. The consultant will operate as an AcquireX subject-matter expert and work with the client's leadership and sales team.
Mandatory requirements:
* Lean Six Sigma Black Belt certification
* 15–20 years of relevant skilled experience
* Direct experience in sales process transformation or sales excellence
* Experience working with ecommerce, retail, D2C or inside-sales operations
* Experience analysing sales funnels, CRM workflows, lead management, conversion rates and team productivity
* Demonstrated experience implementing recommendations, not only preparing strategy reports
* Strong client-facing, workshop facilitation and presentation skills
* Ability to create SOPs, process maps, KPI frameworks,
dashboards, scorecards and governance mechanisms
* Availability for a focused 3–4-month consulting engagement
Preferred backgrounds:
* Former Head/Director of Sales Excellence, Revenue Operations, Business Excellence or Process Excellence
* Previous experience with ecommerce companies, retail organisations, marketplaces, consulting firms or large inside-sales operations
* Experience managing Lean Six Sigma projects within a sales environment
* Familiarity with CRM platforms and sales analytics
Expected responsibilities:
1. Conduct stakeholder interviews and study the existing sales process.
2. Analyse CRM data, lead movement, follow-up practices, call quality and conversion performance.
3. Identify bottlenecks, process variation, leakage and accountability gaps.
4. Redesign sales stages, qualification criteria, ownership and escalation processes.
5. Develop SOPs, process maps, performa
📌 Sales Process Excellence Consultant – Ecommerce (Pune)
🏢 AcquireX
📍 Pune