About the Team

The Cybersecurity Product Engineering Team designs, develops, and operates
strategic platforms that support security posture visibility, operational
intelligence, enterprise risk management, and secure engineering outcomes.

The team works at the intersection of cybersecurity, cloud engineering, data
engineering, site reliability engineering, and artificial intelligence.
Reliability and operational excellence are central to how we deliver secure,
resilient, scalable services to global stakeholders.

About the Role

We are seeking a highly motivated Lead Site Reliability Engineer (SRE) Support
Engineer (3P) to join the Cybersecurity Product (Software) Engineering Team.
This role is responsible for maintaining the reliability, availability, and
operational performance of critical cloud-native services running in Microsoft
Azure currently, with potential to extend to AWS, GCP Cloud Service Providers.

This is a full-time night-shift role (9:00 PM to 6:00 AM IST) supporting US
business hours. While office presence requirements can be discussed, candidates




must be based in Hyderabad and available to work from the Hyderabad location as
needed.

The successful candidate will partner with software engineers, platform
engineers, data engineers, and cybersecurity stakeholders to support production
services, manage incidents, improve observability, automate repetitive work, and
drive continuous operational improvement. The ideal candidate combines robust
troubleshooting skills with an ownership mindset and practical experience using
AI-assisted engineering tools.

TECHNICAL JOB DESCRIPTION

* Own and manage DevOps pipelines for the platform across application code,
data, RAG, and ML workloads; build and enhance pipelines as needed to improve
reliability, automation, and deployment efficiency.
* Provide hands-on Production Support for product with clear, timely incident
updates that summarize impact, investigation status, mitigation, and next
actions.
* Drive in

📌 Lead SRE (Hyderabad)
🏢 providence
📍 Hyderabad