Description
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.
As a Lead Infrastructure Engineer at JPMorgan Chase as a part of the Network Rapid Response SME Team, your endless curiosity about technology will help you propel innovation and your career.
Job Responsibilities
- Participate in team talent evaluation activities as needed.
- Plan, track, and manage technology infrastructure usage to optimize delivery and cost.
- Assist management with performance appraisal inputs and processes.
- Uses enterprise-authorized AI capabilities within the work workplace to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options,
ensuring changes are traceable/auditable and aligned to resiliency and security expectations and create original documentation and maintain/update existing documentation.
- Operate independently and apply critical thinking to complex, ambiguous issues.
- Serve as escalation point for 40x/50x/60x level team members.Advocate for the customer base during Infrastructure- or Business-Critical issues.
- Communicate complex technical findings clearly and concisely to management.
- Collaborate with high-performing teams and individuals across the firm to achieve shared goals.
- Own day-to-day incident/problem management for major global data-impacting issues, act as SME in 2–3 technologies, run bridges/tickets, and partner with Network Engineering on bug fixes, design changes, and code upgrades.
Required qualifications, skills and capabilities
- Formal training or certification on infrastructure disciplines concepts and 7+ years of applied experience
- Network operations