Description
Principal Engineer, Site Reliability Engineer

Join us as a Principal Engineer on our Site Reliability Engineer team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

The Principal Engineer, Site Reliability Engineer will be responsible for providing the primary management, administration, support, and ongoing maintenance of customer Infrastructure Platforms within a 24x7x365 environment and data center workplace. This role must be able to understand, execute, and document moderate to complex operational tasks and work requests that are assigned and have experience in moderate to complex research and fact finding using various tools and informational sources.

The role will be expected to work in a positive and collaborative fashion with fellow team members, senior engineering/architect staff, vendors, and customers. The Infra Delivery Specialist will assist with process maturation, development, technical standards creation, and drive operational excellence through consistent delivery and best practices.



This role will also include the core fundamentals of day-to-day operations, based off the ITIL v3 methodology.

You will:
- As part of managed services organization, you will ensure that the customer’s infra is up and running 24*7*365
- Perform daily system monitoring, verifying the integrity and availability of all hardware, resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
- Repair and recover infra from hardware or software failures. Coordinate and communicate with impacted constituencies
- Perform preventative maintenance (and upgrade, as required) on devices, and related peripherals to meet IT specifications
- Identify system performance issues and drives the development of tools to correct
- Follow all the organizational policies and processes around 24*7 operations, including working in rotational shifts, work from office,

📌 Principal Site Reliability Engineer (Bengaluru)
🏢 Dell Technologies
📍 Bengaluru