04 Sep
|
Acumera is now Scale Computing!
|
Bengaluru
04 Sep
Acumera is now Scale Computing!
Bengaluru
Apply
Description
Who We Are
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver cutting-edge, secure, and scalable technology that powers critical operations worldwide.
Job Overview
Our Business Systems Team is looking to hire a general Salesforce Administrator in Bengaluru, India. The Administrator will support internal and external users on the Salesforce platform and other integrated systems. We believe best-ever experiences start from the inside out - so this means we’re looking for an approachable, friendly team player.
Work Schedule:
US Shift. Candidates must be willing to work during US business hours.
Responsibilities
- Manage incoming ticket requests from global internal users
- Provide real-time support for issues relating to Salesforce and other integrated systems
- Assist with break/fix requests
- Assist in system testing to ensure enhancements work properly
- Handle ad hoc report & dashboard requests
- Contribute to adoption by improving the user experience through standardization,
documentation, training, and ongoing usability improvement initiatives
- Collaborate with internal teams to understand their needs and develop Salesforce solutions for them
- Use tools such as DataLoader, Workbench, & Excel for data scrubbing, manipulation, and inserting new records
- Maintain and customize objects, record types, page layouts, fields, flows, approval processes, profiles, roles, security settings, sharing, validation rules, and alerts
- Leverage declarative tools to enhance system configurations while adhering to best practices
Requirements
- 2+ years of Salesforce experience + Salesforce Certified Platform Administrator certification, required
- Bachelor's degree or equivalent work experience
- Understands the Salesforce database structure & best practices
- Takes initiative and delivers results with minimal supervision
- Strong business acumen, technical aptitude, analytical sk
📌 Salesforce Administrator (Bengaluru)
🏢 Acumera is now Scale Computing!
📍 Bengaluru