Pearson is looking for a motivated and eager Associate Site Reliability Engineer (SRE) to join our team. This is a foundational role where you'll acquire and hone essential SRE skills under the close mentorship of experienced engineers. You'll gain hands-on experience across various facets of site reliability and cloud engineering, contributing to our mission of ensuring robust and reliable systems.

Key Responsibilities

- Cloud Fundamentals: Build a foundational understanding of cloud design, hosting, and delivery in AWS, GCP, and/or Azure. Contribute to CI/CD pipelines and developing Infrastructure as Code (IaC) for our products and services. Gain an understanding of the vast array of service offerings from our cloud provider partners.
- Tooling & Workflow: Build proficiency in the team tech stack tooling to automate provisioning and manage infrastructure components efficiently using IaC. Use GIT to apply best practices for version control, branching, and team-oriented development. Utilize Jira effectively for issue tracking and streamlining workflows.
- Automation: Acquire scripting skills to automate routine tasks, data collection, and deployments, streamlining operations and enhancing efficiency.
- Peer Review: Participate in the code review process, scrutinizing contributions from peers and receiving valuable feedback to continually improve coding and troubleshooting skills.
- Security Protocols: Under guidance from experienced SREs, gain familiarity with security measures and assist in their implementation to safeguard systems.
- Monitoring & Alerting: Contribute to setting up, configuring, and maintaining monitoring and alerting systems,



focusing on understanding and improving key performance indicators (KPIs) for system reliability.
- Incident Response: Collaborate with other engineers to diagnose and resolve incidents, involving data gathering, issue tracking, and problem-solving.
- Post-Incident Reviews: Actively engage in post-incident discussions to understand root causes and learn from insights shared by senior team members.
- Collaboration: Foster collaboration with team members across various roles, including developers, operations, and other SREs, sharing knowledge and working towards team objectives.
- Basic Troubleshooting: Develop skills in identifying and resolving straightforward issues using monitoring tools and logs.
- Cost Optimization: Assist in collecting, analyzing, and interpreting cloud cost data to identify trends, anomalies, and cost-saving opportunities.
- Agile & Scrum Practices: Learn and develop Agile methodologies and Scrum frameworks, actively participating in sprint planning, daily stand-ups, and sprint reviews.
- Documentation: Contribute to the creation and updating of procedural guides, processes, and troubleshooting documentation.
- On-Call Support: Participate in the on-call rotation and learn how to effectively respond to incidents and troubleshoot issues under high-pressure scenarios.

Skills & Qualifications

- Ability to work effectively under pressure.
- Basic understanding of system monitoring tools.
- Eagerness to learn and adapt.
- Strong communication skills.
- Receptiveness to constructive feedback.
- Foundational knowledge of cloud services and essential networking principles.
- Good time management skills.

📌 Associate Site Reliability Engineer (Bengaluru)
🏢 Pearson
📍 Bengaluru