Job Type: Full-time, Part-time

Remote: Remote

Company Description The Orbis Academy is an education-focused organization dedicated to providing accessible, high-quality learning experiences to diverse learners. The academy leverages modern technology and innovative teaching methods to support learners in building practical skills and knowledge. Team members collaborate in a dynamic, growth-oriented environment that values clear communication, accountability, and continuous improvement. The Orbis Academy offers remote opportunities, allowing professionals to contribute from different locations while maintaining a strong sense of shared mission and purpose.Role Description: For This caller role, we are looking prompt calling staff for UK shift part time role from 2 pm to 8 pm IST. The day to day responsibilities include making outbound and receiving inbound calls, sharing accurate information about programs and services, and responding to questions in a clear, skilled manner. The Caller will update records in the customer relationship management (CRM) system, follow communication scripts when needed, and document interactions to support follow-up and reporting. The role also involves coordinating with internal teams to schedule consultations or sessions, gathering feedback from learners, and supporting basic administrative tasks related to outreach campaigns.



Success in this role requires consistent call activity, strong listening skills, and a commitment to delivering a respectful and supportive caller experience.QualificationsCandidates should possess strong communication skills, including clear spoken English, active listening, and the ability to explain information in a simple, professional manner.Candidates should possess customer service and interpersonal skills, such as empathy, patience, and the ability to build rapport over the phone.Candidates should possess organizational and time-management skills, including maintaining call logs, managing schedules, and prioritizing follow-ups.Candidates should possess basic technical skills, including comfort with remote work tools, CRM or data-entry systems, and email and messaging platforms.Candidates should possess problem-solving abilities and attention to detail to handle questions, identify issues, and record accurate information.Relevant experience in call center, telemarketing, admissions, or customer support roles is beneficial.A high school diploma or equivalent is preferred; additional education in communication, business, or related fields is a plus.Ability to work full time in a remote environment with reliable internet access and a quiet, professional workspace.

📌 Caller (India)
🏢 The Orbis Academy
📍 India