Job Type: Full time

We're Hiring: Customer Service Representative (Remote)At TalentPop App, we are passionate about delivering exceptional customer experiences, and we are looking for a Customer Service Representative to join our fully remote, full-time team.What You'll DoRespond to customer inquiries through email, live chat, phone, and/or social media in a timely and professional mannerAssist customers with order-related questions, shipping updates, product information, and return requestsDeliver consistent, high-quality responses that reflect our service standardsIdentify customer needs and provide thoughtful, solutions-oriented supportEscalate complex issues to the appropriate team when neededWhat We're Looking ForStrong proficiency in English, both written and verbalAt least 1 year of remote or online customer service experienceFamiliarity with helpdesk tools such as Gorgias, Zendesk, or Shopify is a strong advantageStrong problem-solving skills and a customer-first mindsetReliable, detail-oriented,



and able to manage multiple conversations simultaneouslyAdaptable and comfortable working independently in a remote environmentTechnical RequirementsPersonally owned PC or laptop (borrowed equipment is not accepted)Minimum 25 Mbps upload and download internet speedDedicated and quiet workspaceBackup ISP requiredAdditional device specifications confirmed throughout the hiring process*What We OfferPaid time offHealth and dental insurance or monthly health stipendPermanent work-from-home setupHoliday bonusesAnnual performance-based increasesCareer growth opportunities as we continue to expandHow to ApplyUse this link to apply: https://talentpop-cs-app.replit.app/When selecting the position, please choose "Customer Service" from the list.When prompted for an application code, use: CSPlease note: Only applications submitted through the link provided will be reviewed. Applications sent via email or LinkedIn messaging will not be considered.We look forward to reviewing your application!

📌 Customer Support Representative (India)
🏢 TalentPop App
📍 India