04 Sep
|
Droidal
|
Chennai
Job Title: Pre‑Sales Consultant
Role Summary
As a Pre‑Sales Consultant at Droidal you will be the technical and domain expert who
demonstrates how our agentic AI solves real RCM problems. You will act as the
technical bridge between Droidal.ai’s product engineering and sales teams: translating
customer needs into product capabilities, shaping the scope, and ensuring a smooth
handover from sales to delivery so pilots convert into production. You will engage
healthcare finance and IT stakeholders, design targeted solutions, and translate
business outcomes into implementation plans that drive product adoption and deal
closures.
Key Responsibilities
• Serve as the technical bridge between Sales and Product Engineering: translate
customer requirements into actionable product/engineering work items, prioritize
feasibility, and communicate engineering constraints back to sales.
• Partner with Sales and Product to qualify opportunities and map customer pain
points to Droidal’s agentic RCM capabilities.
• Lead discovery sessions with revenue cycle leadership, billing managers, clinical
coders, and IT to gather workflows, data sources, KPIs, and success criteria.
• Build and run rapid demos that use de‑identified or representative payer/provider
datasets to prove ROI and clinical‑financial impact.
• Prepare technical proposals, scope documents, effort estimates, success
metrics, and go‑to‑pilot plans.
• Respond to RFPs/RFIs with healthcare-specific technical content, compliance
evidence, and deployment timelines.
• Present to technical and executive audiences, articulating how agentic AI
reduces operational burden and improves financial metrics.
• Support risk assessment discussions (data security, PHI handling) and provide
technical controls and privacy‑by‑design explanations.
• Coordinate handover to Delivery with comprehensive knowledge transfer;
support early implementation phases to ensure deployment success translates
into scaled ROI.
• Feed customer insights back to Product and Engineering to refine models,
workflows, and regulatory features.
Required Qualifications
• 8+ years in pre‑sales, solutions consulting, or techno-functional selling, ideally
within healthcare RCM.
• Demonstrated experience acting as a technical bridge between sales and
engineering/product teams.
• Familiarity with EHR/PM integration (HL7, FHIR, APIs), payer connectivity, and
typical data formats used in billing and claim exchanges.
• Practical knowledge of AI/ML concepts (model evaluation, human‑in‑the‑loop,
data labeling) and how they apply to automated RCM workflows.
• Comfort designing pilots and demos with de‑identified/representative clinical and
billing data.
• Solid presentation and stakeholder management skills; able to explain technical
trade-offs to C‑suite and front-line users.
Preferred
• MBA or advanced degree in business, healthcare management, or related field.
• Prior experience selling or implementing RCM, medical coding automation, denial
management, or payment reconciliation solutions.
• Experience with cloud platforms (AWS/Azure/GCP), containerization, and secure
deployment patterns for PHI.
• Track record of converting pilots into production deployments and quantifying
financial outcomes.
📌 Presales Consultant (Chennai)
🏢 Droidal
📍 Chennai