04 Sep
|
Outgrow Consulting
|
India
04 Sep
Outgrow Consulting
India
Company: VNC
Location: New Delhi
Reporting To: Founder-Chairman
Experience: 5–10 years
Compensation: ₹40,000–₹50,000 per month, depending on experience and suitability
Key Responsibilities
1. Founder’s Priorities & Execution
- Serve as the central point of coordination for the Founder-Chairman’s priorities.
- Convert discussions, decisions and commitments into clear actions and ownership.
- Track important initiatives across VNC and other ventures/projects.
- Proactively identify what requires attention, what is pending and where intervention is needed.
- Follow through with stakeholders until matters are genuinely closed.
2. Patient & Clinical Coordination
- Understand the Founder-Chairman’s clinical recommendations and ensure the appropriate patient journey is coordinated through the relevant VNC teams.
- Coordinate recommended counselling, therapy, psychological assessments, diagnostics and follow-up consultations.
- Ensure patients and attendants receive clear and accurate information through the authorised clinical team.
- Monitor pending recommendations, appointments, assessments and reports and ensure timely follow-up.
- Coordinate with clinic, counselling, psychology, diagnostics and pharmacy teams to ensure continuity of care.
- Track important patient-related actions and escalate matters requiring the Founder-Chairman’s attention.
- Ensure all patient communication remains accurate, professional and strictly confidential.
3. Patient Engagement & Follow-through
- Ensure recommended counselling, therapy and follow-up interventions are appropriately communicated and acted upon.
- Monitor pending patient actions and coordinate with relevant teams for closure.
- Track important patient journeys where follow-up is required.
- Ensure there is no breakdown between consultation, recommendation, scheduling and completion.
- Coordinate with teams regarding approved wellness programmes and other services recommended by the clinical team.
4. Communication & Stakeholder Management
- Act as a trusted interface between the Founder-Chairman and senior people across VNC,
skilled bodies, media, business partners and other important stakeholders.
- Screen and prioritise calls, WhatsApp, email and other communications.
- Identify matters requiring the Founder-Chairman’s personal attention.
- Handle routine communication independently within authorised boundaries.
- Maintain a clear system for pending communications and follow-ups.
- Build strong working relationships across the Founder-Chairman’s professional ecosystem.
5. Meeting Management & Follow-through
- Coordinate internal and external meetings.
- Prepare concise agendas, briefs and relevant background information.
- Ensure the Founder-Chairman is adequately briefed before important meetings.
- Capture key decisions, action points and responsibilities.
- Follow up with stakeholders and ensure agreed actions are completed.
- Provide concise updates on pending matters and unresolved issues.
6. Pharmacy & Healthcare Coordination
- Coordinate with the clinic pharmacy regarding prescribed medicines, availability and patient requirements.
- Ensure appropriate follow-up for refills and pending requirements where permitted.
- Coordinate communication regarding approved healthcare and wellness products.
- Monitor important pharmacy/product-related follow-ups and ensure closure.
- Maintain strict confidentiality.
- The role will not independently provide medical advice or make clinical recommendations.
7. Professional Engagements
- Coordinate media interviews, webinars, conferences, awards and speaking engagements.
- Liaise with event organisers, media representatives and professional organisations.
- Manage invitations, schedules, briefing material and logistics.
- Maintain a calendar of professional engagements and deadlines.
- Ensure pre-event and post-event follow-ups are completed.
8. Travel & Itinerary Management
- Take ownership of domestic and international travel arrangements when required.
- Coordinate flights, hotels, local transportation and conference logistics.
- Prepare detailed itineraries integrating travel with professional commitments.
- Handle last-minute changes and unexpected situations efficiently.
9. Business & Venture Coordination
- Follow up with senior stakeholders across VNC and the Founder-Chairman’s other ventures/projects.
- Track pending decisions, approvals and action items.
- Coordinate between the Founder-Chairman and internal/external teams.
- Ensure agreed actions are followed through to completion.
- Escalate important delays, bottlenecks or issues requiring intervention.
10. Daily & Weekly Action Tracking
- Maintain a comprehensive daily and weekly action tracker.
- Track commitments arising from meetings, calls, messages and discussions.
- Proactively follow up with responsible stakeholders.
- Provide concise updates on priorities, pending actions and upcoming commitments.
- Ensure no important commitment gets lost.
- Professionalism, judgement and confidentiality
Candidate Profile
- 5–10 years of relevant experience in Executive Partner, Founder’s Office, Senior EA, Personal Assistant, Chief of Staff support or business coordination roles.
- Experience supporting a Founder, Chairman, CEO, senior doctor or other senior professional will be strongly preferred.
- Excellent spoken and written English.
- Strong communication and stakeholder-management skills.
- Excellent organisational and follow-up abilities.
- Strong digital proficiency across email, WhatsApp, calendars, MS Office/Google Workspace and task-management tools.
- Comfortable handling sensitive professional, patient, business and personal information.
- Able to work independently and manage changing priorities.
- Willing to be flexible around the Founder-Chairman’s schedule.
📌 Executive Assistant to Founder’s Office (India)
🏢 Outgrow Consulting
📍 India