04 Sep
|
Saloni Narayankar Interiors
|
Hyderabad
04 Sep
Saloni Narayankar Interiors
Hyderabad
Job Type: Full-time, Part-time
Remote: Hybrid
Client Communications & Conversion Manager — Full time | HybridCompany: HouspireWork Mode: HybridEmployment Type: Part-TimeCompensation: ₹20,000–₹25,000/month fixed + performance-based incentives on successful conversionsAbout HouspireHouspire is an AI-powered online interior design company helping homeowners transform their spaces through professional interior design services, 3D visualizations, and technology-driven workflows.We’re looking for a Client Communications & Conversion Manager who will be responsible for speaking with prospective clients who have already shown interest in Houspire, understanding their requirements, explaining our services clearly, and helping them confidently move from an enquiry to a paid design engagement.This is primarily a warm-lead conversion role, not a cold-calling role. The focus is on excellent client communication, relationship building, structured follow-ups, and conversions.Key ResponsibilitiesConnect with warm leads and incoming enquiries through calls, WhatsApp, and other communication channelsUnderstand each client's home, design requirements, expectations, budget, and concernsClearly explain Houspire's services, process, deliverables, timelines, and pricingRecommend the most suitable Houspire service/package based on the client's requirementsBuild trust with prospective clients and guide them through their decision-making processHandle questions, objections, pricing concerns, and hesitation with patience and confidenceFollow up consistently with interested leads without making the interaction feel overly sales-drivenDrive qualified leads towards successful paid conversionsMaintain accurate records of conversations, follow-ups, lead status,
and conversionsRe-engage promising leads who have gone inactiveCoordinate with the design team for a smooth handover after conversionIdentify recurring client questions, objections, and feedback to help improve Houspire's sales processWhat We're Looking ForExcellent verbal and written communication skillsStrong command of English and Hindi; additional languages are a plusStrong interpersonal skills and the ability to build rapport quicklyA patient, empathetic, confident, and persuasive communication styleAbility to listen carefully and understand what a client actually needsComfortable discussing pricing, handling objections, and closing a saleStrong follow-up discipline and ownership of leadsAbility to manage multiple client conversations simultaneouslyOrganized and comfortable working with WhatsApp, CRM tools, spreadsheets, and digital communication platformsSelf-driven and capable of working effectively in a hybrid environmentTarget-oriented while maintaining a positive client experiencePreferred Experience1–3 years of experience in client servicing, inside sales, business development, customer success, or another client-facing roleExperience converting inbound or warm leads into paying customersPrevious experience in interior design, architecture, real estate, home improvement, furniture, or other high-consideration consumer services is an advantageUnderstanding of residential interiors is helpful but not mandatoryCompensation & IncentivesFixed Salary:
₹20,000–₹25,000 per month, depending on experience and capabilities.Performance Incentives: Additional incentives will be paid based on successful client conversions, giving you the opportunity to earn more based on your performance.We are looking for someone who is motivated not just by conversations, but by taking ownership of leads and successfully converting them into Houspire clients.Key Success MetricsPerformance in this role will be measured primarily through:Warm lead-to-paid-client conversion rateNumber and value of successful conversionsFollow-up consistency and response timeQuality of client communicationLead pipeline managementClient experience during the pre-sales journeyQuality of handover to the design teamThe Ideal Person for This RoleYou're someone who can speak to a homeowner and make You can make homeowners feel understood, not pressured. You know when to listen, explain, follow up, and confidently guide a client towards the next step. You build trust by understanding their needs, addressing concerns, and clearly communicating the value of the service.ion + conversion-based incentivesFlexible hybrid working modelOpportunity to work with a growing Interior Design + AI startupDirect exposure to customers and Houspire's growth journeyOpportunity to develop strong skills in consultative selling and client relationship managementExposure to technology-driven interior design workflowsCareer growth as Houspire's client base and sales operations expandHow to ApplySend your resume along with a short note about your experience in client communication, sales, business development, or converting leads into customers to:
[email protected]: Application — Client Communications & Conversion Manager
📌 Client Relationship & Sales Manager (Hyderabad)
🏢 Saloni Narayankar Interiors
📍 Hyderabad