HIRING BPO VOICE PROCESS

Immediate Openings | Freshers & Experienced

Position: Customer Support Executive – Voice Process
Process: Domestic / International Voice Process
Qualification: 10+2 / Diploma / Graduate
Experience: Freshers & Experienced candidates can apply
Location: Bangalore
Shift: Rotational / Day / Night shifts depending on process
Work Mode: Work from Office
Salary: Competitive package + Incentives

Key Responsibilities

- Handle customer queries through voice calls.
- Provide accurate information and resolve customer concerns.
- Maintain professional communication with customers.
- Handle escalations and provide appropriate solutions.
- Meet defined quality, productivity and customer satisfaction targets.




- Maintain proper call documentation and follow process guidelines.

Requirements

- Excellent verbal and written communication skills.
- Good listening and customer-handling skills.
- Customer-centric approach.
- Willingness to work in rotational shifts.
- Basic computer knowledge.
- Freshers with valuable communication skills are welcome.
- Interview Process

HR Round Communication Assessment Operations Round

Location: Bangalore
Joining: Immediate / Short Notice

Interested candidates can contact Aditya : (phone hidden)

📌 Customer Support / Voice / Technical Support / Inbound / Outbound /BPO (Bengaluru)
🏢 Rivera Manpower Services
📍 Bengaluru