Seniority level

Associate

Location

Chennai, India

Nature of job

Full-time

About your role at SuperOps

SuperOps is seeking a driven and consultative Account Executive to join our growing team, focusing on the SMB market. In this role, you’ll play a critical part in accelerating our growth by helping small and medium-sized businesses discover the value of our unified PSA-RMM platform. You’ll be responsible for managing end-to-end sales cycles, building strong customer relationships, and delivering solutions that align with the unique needs of IT service providers.

Working in an early-stage startup is something I’ve always wanted to do, and the experience here at SuperOps is everything I hoped for. I love how transparent we are as an org, and I’m so glad I get to be a part of the decision-making process from the smallest to the biggest things. Get to learn so much from this wonderful team we’re putting together.

Arjun Marella

Head of Business

What You'll Do:

Consultative Selling: Develop tailored sales strategies for SMB prospects, positioning SuperOps as a modern, effective solution for ITSM and MSP operations.

Pipeline Generation: Identify and qualify new opportunities through inbound efforts, discovery calls,



and virtual meetings, ensuring a consistent and healthy sales pipeline.

Customer Engagement: Build trust and influence among key decision-makers by understanding their business needs and demonstrating how SuperOps can drive operational efficiency.

Sales Execution: Manage full-cycle sales processes, including demos, proposals, negotiation, and closing—while maintaining a customer-centric approach throughout.

Cross-Functional Collaboration: Partner with teams across Marketing, Solutions Engineering, and Customer Success to ensure a cohesive and seamless experience for every customer.

Must Have:

2- 5 years in B2B SaaS or Mid market sales, preferably in a fast-paced or startup workplace

Strong capabilities in discovery, consultative selling, negotiation, and virtual engagement

Familiarity with ITSM, PSA, RMM tools, or selling into the MSP/IT services market is a strong plus

A strategic and empathetic mindset—able to tailor solutions that align with client pain points and business goals

A customer-first attitude with the ability to thrive in a high-growth, performance-driven setting

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