Job Summary

We are looking for a proactive and customer-focused Customer Relations Executive to join our ENT Hospital team. The ideal candidate should have excellent communication skills, the ability to multitask, and a commitment to providing exceptional patient service.

Requirements

- Minimum 1 year of experience in Customer Relations, Front Office, Reception, or Patient Coordination
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Basic computer knowledge and record management skills
- Willingness to work day and night shifts
- Professional appearance and positive attitude

Responsibilities

- Welcome and assist patients and visitors
- Handle patient inquiries, appointments, and follow-ups
- Coordinate with doctors, nursing staff, and other departments




- Manage patient feedback and ensure customer satisfaction
- Maintain patient records and administrative documentation
- Answer phone calls and respond to inquiries promptly
- Support front office operations and daily hospital activities
- Perform multitasking duties as assigned by management

Benefits

- Competitive salary
- Professional and supportive work environment
- Growth opportunities opportunities
- Employee benefits as per hospital policy

Experience: Minimum 1 Year
Shift: Day & Night Shift (Rotational)
Job Type: Full-Time
Age Limit : 26 and Above

Interested candidates can apply by sending their resume to (phone hidden)

Work Location: In person

📌 Customer Relationship Executive (Malaparamba)
🏢 Ent hospital
📍 Malaparamba