09 Sep
|
Classplus
|
Faridabad
09 Sep
Classplus
Faridabad
Job DescriptionKey Account Manager NLocation: Noida NExperience: 2–4 Years NAbout Classplusn"Building every day, Learning every day" – Encapsulating Classplus NClassplus is a vertical SaaS platform that empowers hyperlocal coaching centres with simple, intuitive technology. Our platform enables coaching institutes to digitally communicate with students and parents, deliver video classes and study material, accept payments, and sell courses to students across India. NWith 50,000+ educators and 7 million+ students using the platform monthly, Classplus is a market leader in the B2B education technology space. NOur vision is to transform the way coaching businesses operate and help them unlock their full growth and monetisation potential. NAbout the RolenAsKey Account Manager, you will be responsible for driving the growth, engagement, and monetisation of an assigned portfolio of customers. NYou will act as a Business Consultant to our customers — understanding their business, identifying growth opportunities, and helping them improve revenue through better marketing, content, pricing, and customer engagement strategies. NThis role is ideal for someone who combines sales, account management, business acumen, and analytical thinking. NKey ResponsibilitiesnManage and grow a portfolio of existing customers and drive their overall business growth. NUnderstand customer behaviour, business models, and consumer trends to identify growth opportunities. NOwn top-line and bottom-line objectives for the assigned customer/category portfolio. NAct as an in-house Business Consultant, advising customers on: NMarketing strategiesnContent strategies NPricingnRevenue growth NCustomer acquisition and retention NIdentify opportunities for upselling, cross-selling, and monetisation within existing accounts. NWork closely with the Marketing team to plan and execute customer-specific campaigns.
NTrack campaign performance and derive actionable insights to improve outcomes. NBuild business cases and communicate data-driven insights and recommendations to customers and internal stakeholders. NDesign and implement growth programs and experiments across customer cohorts. NMonitor performance regularly, identify gaps, resolve issues, and take corrective actions. NDevelop strong, long-termrelationships with customers while ensuring business objectives are achieved. NDesired Skills & Qualifications N2–4 years of experience in Sales, Account Management, Business Growth, Customer Success, or Business Development. NPrior experience in the EdTech industry is highly preferred. NExperience managing and growing existing customer accounts will be an added advantage. NStrong understanding of revenue growth, upselling, cross-selling, and monetisation. NStrong analytical and problem-solving abilities. NComfortable working with data and deriving actionable business insights. NExcellent communication, stakeholder management, and presentation skills. NStrong commercial and business acumen. NAbility to multitask, prioritise, and execute in a quick-paced environment. NStartup mindset with a willingness to experiment, take ownership, and challenge conventional approaches. NWhy Join Classplus?nWork with one of the leading players in the B2B EdTech space. NOpportunity to directly influence customer growth and business outcomes. NHigh ownership and autonomy in a fast-paced startup environment. NWork closely with cross-functional teams across Sales, Marketing, Product, and Operations. NCulture of learning, experimentation, and distributed leadership. NOpportunity to solve challenging business problems and build scalable growth strategies. NWhat We Look FornWe are looking for someone who doesn't just manage accounts, but takes ownership of their growth and profitability. NIf you are analytical, commercially driven, proactive, and enjoy finding innovative solutions to business problems, we'd love to have you on the ride.
📌 Key Account Manager (Faridabad)
🏢 Classplus
📍 Faridabad