Job DescriptionResponsibilities: NConcur System Administration & Configuration Nn Administer and maintain SAP Concur Travel, Expense, Request, and related modules. N Configure and maintain expense types, forms, fields, workflows, approval hierarchies, audit rules, policies, exceptions, and system settings. N Support ongoing system updates, releases, and configuration changes while ensuring alignment with business requirements. N Manage user provisioning, role assignments, permissions, and organizational structure maintenance. N Serve as a subject matter expert for Concur functionality, capabilities, and best practices. NnWorkflow Management & Business Process Optimization Nn Design, maintain,and optimize approval workflows to improve user experience and operational efficiency. N Evaluate existing processes and recommend configuration-based solutions to reduce manual effort and improve compliance. N Partner with stakeholders to translate business requirements into scalable system solutions. N Support policy implementation through system configuration and automated controls. NnReporting, Analytics & Data Management Nn Develop, maintain, and enhance Concur reports, dashboards, and scheduled reporting packages. N Analyze travel and expense data to identify trends, user behaviors, system issues, and improvement opportunities. N Support ad hoc reporting requests from Finance, HR, Procurement, Internal Audit, and business leadership. N Ensure reporting accuracy and consistency through data validation and ongoing maintenance. N Leverage reporting and analytics tools, including Power BI and Excel, to deliver actionable insights. NnTesting, Enhancements & Release Management Nn Lead user acceptance testing (UAT), regression testing, and validation activities for system enhancements, upgrades, and configuration changes. N Create and maintain test scripts, test scenarios, and supporting documentation. N Coordinate with vendors, technology teams,



and business stakeholders during system implementations and enhancement projects. N Identify, document, track, and resolve system defects and enhancement opportunities. N Support deployment planning, change management activities, and post-implementation validation. NnUser Support & Vendor Coordination Nn Serve as an escalation point for complex Concur system issues and functionality questions. N Manage support tickets and coordinate resolution with SAP Concur, travel management companies (TMCs), card providers, and internal technology teams. N Provide guidance and training to employees, approvers, and administrators on system functionality and best practices. N Develop and maintain user guidance materials, knowledge articles, and training documentation. NnSystems Documentation & Governance Nn Maintain detaileddocumentation for system configurations, workflows, integrations, controls, and operating procedures. N Establish and maintain governance processes for system changes, configuration management, and documentation standards. N Ensure changes are properly documented, tested, approved, and communicated prior to deployment. N Support internal control requirements related to system administration activities and platform governance. NnContinuous Improvement & Automation Nn Identify and implement automation opportunities within Concur and related reporting processes. N Drive initiatives focused on simplification, standardization, and increased adoption of system capabilities.



N Evaluate current platform features and functionality to improve user experience and operational effectiveness. N Support strategic T&E; system projects, integrations, and transformation initiatives. NnQualificationsn N Bachelor's Degree in Business Administration, Information Systems, Finance, Accounting, or related field with 2-5 years of experience in SAP Concur administration, business systems administration, Travel & Expense operations, or shared services. N Hands-on experience administering SAP Concur, including configuration, workflow design, audit rules, forms, reporting, and user management. N Strong understanding ofTravel & Expense business processes and system controls. N Experience gathering business requirements and translating them into system solutions. N Experience supporting software implementations, enhancements, upgrades, and testing activities. N Strong reporting and analytical skills with experience using Concur reporting tools, Power BI, Excel, or similar platforms. N Experience creating test plans, executing UAT, documenting results, and managing issue resolution. N Knowledge of system governance, change management, and configuration management practices. N Strong problem-solving skills with ability to diagnose system issues and identify root causes. N Excellent organizational skills with ability to manage multiple projects, priorities, and deadlines simultaneously. N Strong communication skills with ability to work effectively across technical and non-technical stakeholder groups. N Experience documenting business processes, system configurations, and standard operating procedures. N Ability to work independently while collaborating within a global team environment. N Proficiency in Microsoft Office applications, particularly Excel. N Experience with Oracle Fusion, Power BI, integrations, automation tools, or related enterprise platforms preferred. N

📌 Sap Concur Admin (Vasanthanagar)
🏢 Quess Corp
📍 Vasanthanagar