Job Title: HR Manager – Exclusive Brand Outlets (EBOs)

Location: Chennai

Department: Human Resources

Reports To: VP – HR

Role Purpose

The HR Manager – EBOs will be responsible for managing end-to-end HR operations for

approximately 100 Exclusive Brand Outlets across Southern & Eastern India. This role focuses

on recruitment, statutory compliance, employee relations, learning & development, and driving

motivation and retention initiatives for store-level staff, ensuring alignment with the company's

business objectives and retail growth plans.

Key Responsibilities

- Talent Acquisition & Onboarding
- Plan and execute recruitment strategies for store-level positions (Store Managers, Sales

Associates, Visual Merchandisers, cluster managers etc.).

- Build a pipeline of talent through job portals, campus tie-ups, and local recruitment

channels.

- Ensure smooth onboarding, induction, and cultural integration of new hires.
- Statutory Compliance & HR Policies
- Ensure compliance with all applicable labor laws, Shops & Establishments Acts, and

Other Statutory Requirements In Respective States.

- Coordinate with legal and compliance teams for timely filing of statutory returns.
- Conduct periodic audits at stores to ensure adherence to HR policies.
- Employee Relations & Engagement
- Act as a point of contact for store employees for grievance redressal and conflict

resolution.

- Conduct regular store visits to assess employee morale and workplace culture.
- Drive employee engagement programs, celebrations, and recognition initiatives to

boost motivation.

- Learning & Development
- Identify training needs in collaboration with Store Managers and Operations Team.




- Plan and implement product knowledge sessions, soft skills workshops, and customer

service training.

- Monitor post-training effectiveness and ensure continuous skill enhancement.
- Motivation & Retention
- Design and implement incentive schemes, recognition programs, and career

progression plans.

- Analyze attrition data and implement retention strategies.
- Foster a positive work environment that encourages loyalty and performance.
- HR Operations & Reporting
- Maintain accurate employee records in HRMS.
- Prepare periodic HR dashboards on recruitment, attrition, compliance, and

engagement activities.

- Liaise with payroll teams for accurate salary processing and incentives payout.

Key Skills & Competencies

- Solid interpersonal and communication skills.
- In-depth knowledge of labor laws and retail HR practices.
- Ability to manage multiple priorities across a geographically dispersed workforce.
- Problem-solving, conflict resolution, and decision-making skills.
- Proficiency in MS Office and HRMS tools.

Qualifications & Experience

- Education: MBA / PGDM in Human Resources or related field.
- Experience: 7–10 years in HR, preferably in the retail industry, with multi-store HR

management exposure.

- Language Skills: Proficiency in English, Tamil and Hindi.

Travel Requirement

- Frequent travel to stores across Southern & Eastern India for recruitment, training, and

employee engagement activities.

Skills: hr operations,hr manager,learning & development,statutory compliance,talent acquisition,training,compliance,hrms,employee relations & engagement,recruitment,employee engagement,hr policies,employee relations,store

📌 HR Manager : Retail (Chennai)
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