To manage inbound and assigned sales leads, qualify prospects, conduct initial sales discussions, generate sales opportunities, coordinate product demos and ensure timely follow-up and conversion in line with the assigned sales targets.
1. Lead Management & Qualification
- Receive and manage leads from assigned databases, enquiries and other approved sources.
- Contact leads within the defined response timeline.
- Understand customer requirements and qualify prospects based on need, budget, authority and purchase timeline.
- Maintain accurate lead details and status in the CRM/sales tracker.
- Categorize leads as hot, warm, cold or not qualified.
2. Customer Engagement
- Conduct calls, emails and online meetings with prospective customers.
- Understand customer requirements and provide relevant product information.
- Maintain regular communication with qualified prospects.
- Ensure timely follow-up on every active lead.
3. Product Presentation & Demo Coordination
- Explain product features, advantages and applicable use cases to prospects.
- Conduct basic product demonstrations wherever applicable.
- Coordinate with Pre-Sales/Product teams for detailed or customized demonstrations.
- Ensure prospects receive the required product information and sales collateral.
4. Opportunity Development
- Convert qualified leads into sales opportunities.
- Identify customer requirements and map them to suitable Mindlogicx solutions.
- Coordinate with BDA/BDM/Sales Manager for opportunities requiring field visits or strategic engagement.
- Ensure qualified opportunities are transferred to the appropriate sales owner with complete information.
5. Proposal & Follow-up
- Coordinate with the concerned sales team for proposals and quotations.
- Follow up on proposals, demos and commercial discussions.
- Track customer feedback and next action dates.
- Ensure no qualified opportunity remains unattended or without a defined next action.