Job Description – Store Manager Company: Ethera Diamonds
Location: Pacific Mall Mansarovar
Position: Store Manager
Employment Type: Full-Time About Ethera Diamonds Ethera Diamonds is a premium diamond jewelry brand focused on contemporary designs, exceptional craftsmanship, and a superior in-store customer experience. Our stores represent elegance, trust, and personalized service. Role Overview We are looking for an experienced store manager to manage the overall performance, operations, sales, and profitability of our store in Pacific Mall Mansarovar The ideal candidate should have robust experience in jewelry or luxury retail, with expertise in sales leadership, customer relationship management, inventory control, and team management. Key Responsibilities Sales & Revenue Management Drive store sales and achieve monthly and annual revenue targets. Improve conversion rates, average ticket size, and repeat customer business. Handle high-value customers and support premium jewelry sales. Plan and execute festive promotions, campaigns, and in-store activities. Customer Experience Deliver a premium and personalized buying experience. Build strong relationships with repeat and referral customers. Handle customer queries, complaints, and post-sales service professionally. Maintain high standards of brand presentation and customer service. Store Operations Manage daily store operations, including opening/closing, billing, cash handling, and security. Ensure compliance with company policies, SOPs, and audit requirements. Maintain visual merchandising standards. Coordinate with the Head Office for stock movement, replenishment, and new product launches.



Inventory & Stock Management Manage diamond and jewelry inventory with complete accuracy. Conduct regular stock audits and prevent inventory discrepancies. Maintain proper documentation for inward/outward stock and certifications. Ensure strict adherence to inventory control and loss-prevention procedures. Team Management Lead, train, and motivate the store sales team. Monitor attendance, discipline, grooming, and productivity. Conduct regular product and sales training. Support hiring, onboarding, and performance evaluation of team members. Reporting & MIS Prepare daily, weekly, and monthly sales and operational reports. Track KPIs such as footfall, conversion ratio, average bill value, and inventory turnover. Provide management with market feedback, customer insights, and competitor updates. Eligibility & Qualifications Graduate in any discipline; MBA/Retail Management preferred. Minimum 2 years of experience as a Store Manager or Assistant Store Manager. Strong knowledge of diamonds, gold jewelry, certifications, and retail compliance. Excellent communication, negotiation, and interpersonal skills. Proficiency in POS systems, billing software, and basic MIS reporting. Key Skills & Competencies Sales leadership & customer handling Jewellery product knowledge Inventory management & loss prevention Team management & training Customer relationship management Attention to detail & operational discipline High integrity and trustworthiness What We Offer Competitive salary package Performance-linked incentives Opportunity to work with a growing premium jewelry brand Career growth opportunities in retail leadership

📌 Store Manager (Mapang Yongcuo)
🏢 JOBADDA TECHNOLOGY
📍 Mapang Yongcuo