- Warmly greet and welcome guests upon arrival, providing a positive first impression of our hotel
- Efficiently manage the check-in and check-out processes, ensuring accuracy and attention to detail
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain up-to-date knowledge of hotel services, local attractions, and events to assist guests effectively
- Process room reservations, modifications, and cancellations using the hotel management system
- Manage cash transactions and maintain accurate financial records
- Ensure the front desk area is organised, clean, and presentable at all times
- Adapt to changing priorities and handle multiple tasks simultaneously in a quick-paced setting
- Manage and resolve overbooking situations and room type changes efficiently
- Collaborate with other departments, including housekeeping, to ensure seamless guest experiences and room readiness
📌 GSA - Front Office (Vijayawada)
🏢 AccorHotel
📍 Vijayawada
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