- Manage and maintain scheduling function for assigned client service teams and contribute to resource management strategy
- Strategically assign staff members to projects with a focus on professional development and leverage
- Serve as a trusted business advisor to leadership and collaborate with leaders and people team members to formulate and drive the firm s People Cornerstone strategy
- Demonstrate creativity to identify resources, investigate engagements that may be able to shift time, release staff early or create individual availability to meet staffing priorities
- Communicate and collaborate across locations to share staff resources and best practices
- Manage conflict resolution by presenting potential solutions and escalate as necessary
- Develop, analyze, and maintain reports to identify trends, forecast staffing needs and manage utilization
- Connect with all levels to understand career goals, personal preferences and development needs to align with client needs and engagements
- Work with leadership to manage resource needs related to clients and/or engagements under pursuit
- Collaborate with key department leaders from Finance and the People Team to aid in developing recruitment metrics and hiring profiles,
budget setting and to manage performance and development
Qualifications:
- Bachelor s degree or equivalent experience required; emphasis in Human Resources, Business or a related field preferred
- Minimum of 5 years of related experience in a complex organization required, including demonstrated involvement with building and leading high-performing teams, and fostering an inclusive culture; experience in project management or resource management in a professional services industry preferred
- Demonstrated understanding of project economics such as budgeting, leverage ratios and/or profitability
- Solid analytical and problem-solving skills; previous experience with conflict resolution
- Ability to establish relationships with and to influence executives
- Ability to effectively communicate across various levels and to manage delivery of difficult messages
- Ability to handle confidential information, apply tact and discretion in sensitive situations
- Ability to travel locally as needed, approximately 30%
Skills: Scheduling, Staffing, Conflict Resolution, People Development, Project Management, Recruitment