Location: Panchkula
Experience: 1–2 Years
Salary: ₹20,000–₹30,000 per month, depending on interview and experience
about company : astoena one
Job Responsibilities:
Handle customer queries and provide timely and effective support. Resolve customer issues, maintain good customer relationships, and ensure a positive customer experience.
Qualifications & Requirements:
Required:
- Graduation in any discipline from a recognized university
- 1–2 years of experience in customer support or related role
- Fluent in English and Hindi (Hindi-speaking candidates preferred)
- Excellent verbal and written communication skills
- Basic computer proficiency (MS Office, email, CRM tools)
- Strong problem-solving and analytical abilities
- Ability to work in a fast-paced workplace and handle multiple priorities
Preferred (Not Mandatory but Advantageous):
- Experience with B2B or SaaS customer support
- Familiarity with support ticketing systems (e.g., Zendesk, Freshdesk)
- Knowledge of basic troubleshooting techniques
- Previous experience in remote/virtual support roles
Skills Required:
Excellent communication skills
Customer handling and support experience
Problem-solving ability
Good interpersonal skills
Basic computer knowledge
Ability to handle calls and customer queries professionally
[Add information regarding benefits and perks here]
📌 customer support executive (Panchkula)
🏢 Evarastaffing
📍 Panchkula
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