Recruitment Process & Technology Associate
Key Responsibilities
Recruitment Technology Support
Support recruitment technology platforms and related processes
Assist in tracking and managing system enhancement requests
Coordinate with technology teams and vendors on open issues and change
requests
Provide support during UAT and validation activities for new enhancements
Governance & Compliance
Manage approval-based processes and governance activities
Support audit and compliance-related requirements
Ensure documentation and trackers are maintained accurately
Monitor process adherence and raise observations where required
Reporting & Data Validation
Maintain recurring reports, dashboards, and trackers
Perform data validation across multiple systems
Investigate discrepancies and coordinate issue resolution
Generate insights and process metrics for stakeholders
Stakeholder Management
Coordinate with recruiters, recruiting leads, operations teams, and technology
teams
Drive action-item closure through regular follow-ups
Support governance reviews and recurring stakeholder connects
Ensure timely communication of updates and changes
Change Management & Adoption
Support communication and awareness initiatives related to recruitment process
and technology updates
Assist in conducting knowledge-sharing and enablement sessions
Support adoption of new processes, tools, and enhancements
Continuous Improvement
Identify process improvement opportunities
Support automation and optimization initiatives
Participate in testing and validation of process and technology enhancements
Contribute to improving efficiency and user experience
Preferred Skills & Experience
Required
Experience in Recruitment Operations, Talent Acquisition Operations, HR
Operations, Recruitment Governance, or Process Excellence
Good understanding of recruitment processes and lifecycle
Strong Excel skills including:
o Pivot Tables
o VLOOKUP/XLOOKUP
o Data Validation
o Reporting
Experience managing trackers, dashboards, or operational reporting
Strong communication and stakeholder management skills
Ability to manage multiple priorities simultaneously
Preferred
Exposure to Workday, ATS platforms, HRMS systems, or recruitment technologies
Experience in UAT, process testing, or system validations
Experience working with Power BI or reporting tools
Experience with process documentation and governance activities
Exposure to automation initiatives, Copilot, Power Platform, or similar technologies
What Success Looks Like
The ideal candidate should be able to:
Quickly learn recruitment systems and processes
Independently manage recurring governance activities
Maintain high levels of data accuracy
Drive action-item closure across multiple stakeholders
Support testing, validation, and process improvement initiatives
Operate effectively in a fast-paced and dynamic workplace
What We Are Looking For
Someone who:
Takes ownership rather than waiting for instructions
Is comfortable working with ambiguity
Has strong attention to detail
Enjoys problem solving
Is willing to learn new technologies and processes
Can effectively engage with stakeholders across teams