Job Type: Full-time

E-Commerce Chat, Email & Voice Support Executive – US Process Salary: ₹22,000 – ₹30,000/Month Freshers & Experienced Candidates Welcome Pune | Work From Office️ Excellent English Communication Required Apply NowGoogle Form:https://docs.google.com/forms/d/e/1FAIpQLScSK35FzruxDoSoN9bqCz5GNuGc9QcxfKQeQtxpKY2cXh7H7Q/viewformStarNova Technologies is hiring enthusiastic, customer-focused professionals for an E-Commerce Chat, Email & Voice Support Executive – US Process role.If you are a fresher looking for your first international customer support chance or an experienced professional looking for better career growth, this is an excellent opportunity to join a professional work environment and build your career in international operations. Job Highlights Salary: ₹22,000 – ₹28,000 per month, based on communication skills, typing speed and overall performance Freshers can apply‍ Experienced candidates can apply International / US Process Chat & Email Support Voice Support whenever required Work From Office – Baner, Pune Career growth opportunities Professional corporate work environment Job DetailsPosition: E-Commerce Chat, Email & Voice Support ExecutiveProcess: US E-CommerceJob Type: Full-TimeWork Mode: Work From OfficeLocation: Nyati Emporius, Baner, PuneShift: 9:30 AM – 6:30 PMLogin: 8 hours net loginSalary: ₹22,000 – ₹30,000/month Key ResponsibilitiesHandle customer queries through Chat and Email Support.Assist US customers with product, order, delivery and purchase-related queries.Resolve customer concerns professionally and efficiently.Handle voice interactions whenever required.Provide accurate and customer-friendly information.Maintain accurate customer and interaction records in the CRM.Follow company SOPs and client-specific guidelines.Ensure a high standard of customer experience and service quality.



EligibilityGraduation is mandatory – Any stream.Freshers and experienced candidates are welcome to apply.Excellent English speaking and written communication skills are mandatory.Good listening and comprehension skills.Basic computer knowledge.Customer-focused attitude.Good problem-solving and communication skills.Ability to work from the office in Baner, Pune.⭐ Preferred SkillsChat Support / Email Support experience.E-commerce or international customer support experience.Good typing speed and accuracy – 50+ WPM preferred.Basic MS Office knowledge.Ability to handle customers professionally.Comfortable working in a fast-paced professional environment.️ Important: English CommunicationSince this is an international US process, candidates must have excellent English speaking and written communication skills.Candidates should be confident in:Speaking with customers in EnglishUnderstanding customer queriesWriting professional emails and chat responsesHandling customer situations calmly and professionallyStrong English communication can significantly improve your chances of selection. Selection Process1. Application Screening↓2. HR Interview↓3. Client Interview↓4. Final Selection & Offer Who Can Apply? FreshersIf you are a graduate with excellent English communication skills and are looking to start your career in an international customer support / US process, you are welcome to apply. Experienced ProfessionalsCandidates with experience in customer support, chat support, email support, voice support or e-commerce can also apply.E-commerce experience is preferred but NOT mandatory for freshers. Ready to Start Your Career?If you have excellent English communication skills, a customer-first attitude and the confidence to work in an international process, we would love to hear from you.Email: [email protected]: https://starnovatechnologies.com LocationNyati Emporius, Baner, PuneJoin StarNova Technologies and take the next step in your customer support career!

📌 E-Commerce Chat, Email & Voice Support Executive (US Process) (India)
🏢 StarNova Technologies
📍 India