- Welcome guests and handle check-in and check-out procedures
- Manage reservations via phone, email, walk-ins, and OTAs
- Handle guest inquiries, requests, and complaints professionally
- Coordinate with housekeeping and other departments for room readiness
- Manage billing, payments, and invoice generation
- Maintain guest records and front desk registers
- Answer phone calls and provide accurate hotel information
- Follow hotel SOPs and service standards
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks:
- Food provided
- Paid sick time
- Paid time off
Work Location: In person
📌 Front Office Receptionist (Kochi)
🏢 Hotel Hanata Kochi
📍 Kochi
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