Customer Care Manager (Kozhencherry)

Customer Care Manager (Kozhencherry)

09 Sep
|
HIRESTAR JOB BANK
|
Kozhencherry

09 Sep

HIRESTAR JOB BANK

Kozhencherry

Urgent Opening in Automobile Company !!! Position: Customer Care Manager
Location: Kozhenjery
Experience: Minimum 5 years of experience in customer relations. Exposure in the automobile industry is mandatory
Salary : 3.6 LPA Key Responsibilities
* Handle and resolve customer escalations as the final point of contact
* Analyze customer data and drive retention & win-back campaigns
* Work with internal teams to improve service processes
* Manage post-service & post-sales feedback
* Conduct service quality audits and ensure standard protocols
* Train staff on customer handling, communication & soft skills
* Coordinate with manufacturer/regional office on service & warranty matters
* Monitor and manage online reviews & brand reputation
* Plan customer engagement activities like service camps & delivery events Interested candidates can forward their updated resume to
[email protected] or (phone hidden)

📌 Customer Care Manager (Kozhencherry)
🏢 HIRESTAR JOB BANK
📍 Kozhencherry

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