Job Title: Agents – International Voice Process Location: Mumbai, Pune, Gurugram Eligibility Criteria: Education: o Undergraduate freshers or experienced Age: 18 to 45 years Communication: Must have excellent spoken English skills Shift & Availability: o Willing to work in night shifts (24/7 rotational shifts) o Must be comfortable with 2 rotational weekly offs Salary Range: 200000 to 500000 CTC + incentives Key Responsibilities: Handle inbound and outbound calls for international customers Provide accurate information and support related to products or services Resolve customer queries efficiently and effectively, ensuring high levels of customer satisfaction Maintain call quality standards and follow company protocols Update customer records accurately in the system Collaborate with internal teams to resolve complex issues if required Adhere to shift schedules and maintain regular attendance What We Offer: Market-competitive salary and performance-based incentives Career growth opportunities in a global organization Comprehensive training and development Dynamic and supportive work environment

📌 Customer Service Specialist (Mumbai)
🏢 r3 Consultant
📍 Mumbai