● Hold accountability for Store target achievement and P&L; responsibility
● Monitor the daily operations at the store including customer experience, escalations, revenue and people related responsibilities
● Ideate, execute and continuously work towards making the product and service experience better for our customers to ensure that the Store consistently exudes our brand experience
● Monitor Inventory cycles and stock replenishment in coordinating with the Operations and Sourcing teams
● Track and analyze Store and Team member performances on a daily basis and execute measures to enhance performance
● Recommend measures to the board for enhancing store profitability and efficiency through process and system improvements
● Liaise with Sourcing / Product / Customer Service team to share feedback on products and process as and when needed
● Engage and motivate the team members towards target achievement, customer centricity and better performance and work with the Training Team on identifying training needs and work towards building a motivated team at the Store
● Requires working on Saturdays / Sundays
Pay: ₹700,000.00 - ₹800,000.00 per year
Perks
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Store Manager (Bengaluru)
🏢 Urban Ladder
📍 Bengaluru
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