Company Name: VARITE India Private Limited

About The Client:

A US-based company operating an online marketplace for short- and long-term homestays and experiences. The Client is the most well-known company for short-term housing rentals.

About The Job:

- This position is responsible for managing high volumes of alerts and/or cases generated by multiple queues to satisfy processes required by risk programs.

- This role ensures that day-to-day risk activities relating to these programs are maintained to a high standard.

Essential Job Functions:

- Maintain Subject Matter Expertise of your respective Specialization to successfully complete core work and escalations

- Educate users on how to maintain security and safety while using Airbnb responsibly

- Investigate complex situations and potential fraud surfaced in high volume queues

- Working with operational lead to support cross-functional groups to develop and enhance internal policies and tools such as increasing automation, updating policies, and fixing product loopholes

- Understand our risk systems and investigate account patterns

- When trends or product vulnerabilities have been identified, you are able to escalate to the Product Support Job Family

- Maintain high levels of confidentiality while performing investigations

- Comprehensively document investigations

- Develop and maintain a comprehensive understanding of the purpose of your Specialization

- Work with external Product vendors to enhance proactive and reactive risk detection as an informing or collaborating task.

- Demonstrate great judgement and be open to sharing what you know with others.

Qualifications:

● 0-1 years of work experience

- Knowledge of Law enforcement requests and RFI and Liens process

- Must be available for a regular schedule of 5 days work per week (40 hours),



mutually agreed with your Lead, which may include weekend days and public holidays. Shifts may include evening/night or early morning hours.

- Excellent interpersonal and communication skills, both written and verbal, to help our community in a tactful and diplomatic manner. Ability to balance fraud prevention alongside a positive customer experience.

- Excellent problem solving, critical thinking, analytical, ability to organize and work independently with rapidly changing priorities

- Solution and outcome-oriented

- Solid investigative ability, internet research, organizational, and analytical skills.

- Ability to detect vulnerabilities in existing and new products or features, and anticipate the ever-evolving fraudulent behaviors.

- Desire to work in a fast-paced and rapidly changing environment. Ability to multitask, learn and adapt to new technologies.

- Ability to remain calm in time sensitive situations; able to prioritize and respond to user and cross-­functional team needs.

- Ability to remove personal bias to focus on fact-based investigations and remain impartial in sensitive situations involving users,

- Ability to analyze data for patterns and detail oriented:­ you do your due diligence when completing an investigation.

- Strong communication skills, both written and spoken, self-motivated and results-oriented.

- Detail oriented:­ you do your due diligence when completing an investigation





- Ability to learn and adapt to new technologies. Able to work and self-organise with rapidly changing priorities

- Ability to analyze data for patterns and draw conclusions and suggestions

- Fluency in another language is a plus

- Understanding of chargebacks lifecycle is a plus

How to Apply: Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards: Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral:

0-2 years

INR 5,000

2-6 years

INR 7,500

6+ years

INR 10,000

About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status

📌 Specialist, Payment Ops (Gurugram)
🏢 VARITE
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