- Handles customer complaints, employee conflicts and daily operational problems in an even-tempered, fair and consistent manner.

- Demonstrates reliability in all actions with customers and employees.

- Learns and understands the performance business data and applies it fairly to daily operations and decisions in order to increase productivity.

- Effectively manages employee productivity, store expenses and inventory.

- Reaches established monthly goals.

- Communicates questions, problems and results to the Store Leader in a timely manner.

- Learns and utilizes the computer system, software and transfer system.

- Follows daily opening and closing procedures accurately.

- Learns and maintains current product knowledge on all tires, service and other product lines that are represented as well as those of competitors.

- Maintains accurate inventories for tires, parts and other product lines.

- Understands, follows,



applies and communicates all current and newly-written policies to subordinates.

- Reports to other locations to fill-in for the manager, if required.

- Responds accurately and on time to all administrative and paperwork duties and deadlines including training, time records, invoices, evaluations, deposits, etc.

Qualifications

- Bachelor s degree or equivelent

- Business Competences.

- Strategic thinking.

- Business analysis.

- Effective Delegation.

- Managing risks.

- Prioritization Time Management.

- Explicit Communication.

- Business Relationship Management.

- Technical Competencies.

- Broad technical understanding.

- Service Level Management.

- Service Engineering.

- Customer Focus.

📌 Service Manager - PCD (Agra)
🏢 Ashok Auto Sales
📍 Agra