Minimum 3 Years work experience in Collection Department. Execute field collections for EMI, overdue, and delinquent customers. Follow up through field visits, calls, reminders, and notices. Ensure bucket-wise recovery: 0-30 DPD, 30-60 DPD, 60+ DPD. Negotiate with customers for payment plans, settlements, and restructuring (as per policy). Manage NPA accounts, initiate legal collection processes when required.
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