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Own end-to-end QE portfolio delivery for Insurance accounts; act as the escalation point for quality and delivery issues.
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Specific domain Experience on Property and Casualty Insurance.
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Drive account growth and expansion through proposals, RFPs, estimations, and AI for QE service adoption within Insurance clients.
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Ensure high CSAT via robust stakeholder management and impactful demos.
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Establish delivery governance across accounts (KPIs, risks, compliance, regulatory considerations, reviews).
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Lead test improvement initiatives across coverage, efficiency, and quality metrics.
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Drive adoption of AI-led QE, automation-first, and CI/CD practices across Agile/DevOps/DevSecOps.
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Provide expertise across testing methodologies (integration, system, UAT, Regression, automation) with BFSI domain context.
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Mentor and guide QE associates, driving talent upskilling and capability building.
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Balance technical leadership and people management to deliver consistent, high-quality outcomes.
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📌 Delivery Manager Insurance Qi Pune (India)
🏢 Zensar Technologies
📍 India