Key Responsibilities
Welcome members and guests with a warm and qualified attitude.
Handle membership enquiries, gym tours, and follow up with prospective members.
Manage member registrations, renewals, and payments.
Schedule appointments and maintain accurate member records.
Coordinate with trainers and management to ensure a seamless member experience.
Assist with daily administrative tasks and documentation.
Maintain cleanliness and organization of the reception area.
Support marketing initiatives, member engagement activities, and events when required.
Ensure a high standard of customer service at all times.

Requirements:
Bachelor's degree preferred.




Excellent verbal and written communication skills in English and Hindi (Bengali is an added advantage).
Robust organizational and multitasking skills.
Positive attitude with a customer-first mindset.
Previous experience in customer service, hospitality, retail, healthcare, or fitness is preferred but not mandatory.

Pay: Up to ₹18,000.00 per month

Advantages:
Provident Fund

Education:
Bachelor's (preferred)

Experience:
admin/front desk: 1 year (required)

Language:
English (required)

Work Location: In person

📌 Member Experience Kolkata (India)
🏢 Forge Athletix
📍 India