Job Role
Position: QSR Manager / Restaurant Manager
Location: Porur, Chennai, Tamil Nadu
Department: Restaurant / Hospitality / Tourism
Role / Category: Hospitality Management
Employment Type: Full Time
Shift: Day Shift
Manage and supervise daily QSR and restaurant operations.
Lead, motivate, and manage restaurant staff to ensure smooth operations.
Monitor food quality, service standards, order accuracy, and customer satisfaction.
Handle customer complaints and resolve operational issues professionally.
Manage inventory, stock levels, wastage, and product availability.
Operate and monitor POS systems and ensure accurate billing and cash handling.
Ensure compliance with food safety, hygiene, cleanliness, and company standards.
Allocate staff duties and manage shift responsibilities.
Monitor sales, labor, productivity, and operational performance.
Train and support recent employees and team members.
Prepare daily operational reports and communicate updates to management.
Ensure company SOPs, policies, and safety procedures are followed.

Key Responsibilities
Oversee complete QSR operations during assigned shifts.




Achieve sales, service, productivity, and operational targets.
Maintain high standards of food quality and customer service.
Monitor inventory and minimize wastage.
Manage staff scheduling, attendance, and performance.
Handle customer feedback and complaints effectively.
Ensure accurate POS transactions and cash management.
Maintain cleanliness, hygiene, and workplace safety.
Support continuous improvement in restaurant operations.

Experience

Job Requirements
1–5 years of experience in QSR, hospitality, or retail management.
QSR experience is mandatory.

Qualification
12th Pass, Diploma, or Degree.
Diploma/Degree in Hotel Management is highly preferred.
Graduates from any discipline may also be considered.

Skills
Proficiency in POS systems.
Solid problem-solving and decision-making skills.
Valuable team management and communication skills.
Willingness to work rotational shifts, weekends, and holidays.
Ability to handle fast-paced QSR operations.

📌 Shift Manager, Porur Chennai (India)
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📍 India