? Company: Frido
? Location: Pune
? Designation: Online Lead Management

? What You’ll Do:
• ? Connect with customers who have shown interest but haven’t completed their purchase.
• ? Engage with customers through calls, WhatsApp, email, and other communication channels.
• ? Understand customer concerns, provide relevant assistance, and drive purchase conversions.
• ? Analyze customer behavior and identify opportunities to improve lead conversion.
• ? Maintain accurate records of customer interactions, follow-ups, and outcomes.
• ? Collaborate with Marketing, Customer Support, and other teams to improve the overall lead management process.
• ? Monitor lead conversion and continuously identify ways to improve performance.
• ? Stay updated on customer engagement trends and best practices.

? What We’re Looking For:
✅ Excellent communication and interpersonal skills
✅ Solid convincing and follow-up abilities
✅ Customer-focused approach
✅ Good problem-solving and objection-handling skills
✅ Ability to work with data and performance metrics
✅ Experience in inside sales, tele calling, customer success, e-commerce, or lead management is a plus.

📌 Online Lead Management (India)
🏢 Frido
📍 India