We are looking for a proactive and detail-oriented Sales Coordinator with 2-4 years of experience to manage backend sales, customer coordination, operational support, and reporting activities.

The ideal candidate should be comfortable working with Google Sheets, Google Maps, and internal databases, while coordinating effectively with field and internal teams.

Key Responsibilities

- Manage backend sales and operational activities, including data entry, lead tracking, customer follow-ups, and service feasibility checks.
- Use Google Maps to identify serviceable areas, plan routes, and support feasibility mapping for new and existing customers.
- Maintain and regularly update customer, lead, service, and sales data on Google Sheets, CRM, and internal databases.
- Coordinate with field operations, technical, and sales teams to ensure timely and smooth service delivery.
- Prepare and maintain daily, weekly, and monthly sales and operational reports for management.
- Support customer order processing, activation tracking, documentation, and status updates.
- Assist with inventory coordination, service request follow-ups, and communication across different departments.
- Ensure accuracy in pricing,



service availability, customer information, and billing details while updating records.
- Coordinate with internal teams for issue resolution, escalations, and timely closure of customer/service-related concerns.
- Generate and analyze reports to identify operational gaps, track performance, and support management decision-making.
- Maintain proper documentation and ensure that all sales and operational records are accurate and up to date.
- Contribute to process improvements and help streamline sales and operational workflows.

Required Skills & Qualifications

- 24 years of relevant experience in Sales, Backend Sales, Sales Coordination, Client Relationship management, Operations, or Customer Coordination.
- Valuable working knowledge of MS Excel / Google Sheets.
- Solid command of written English with good grammar, sentence formation, and professional email/document writing skills.
- Good analytical and problem-solving abilities.
- Strong attention to detail and accuracy.
- Ability to coordinate with multiple teams and manage tasks within deadlines.

📌 Sales Coordinator (New Delhi)
🏢 Gigatel Networks
📍 New Delhi