- Counsel clients regarding suitable study, work, and immigration visa options based on their profile, goals, and eligibility.
- Assess client profiles, explain visa requirements, processes, timelines, and documentation clearly and professionally.
- Handle client queries, follow-ups, and maintain regular communication to ensure a smooth application process.
- Coordinate with documentation and processing teams to ensure accurate and timely submission of visa applications.
- Maintain proper records of client interactions, applications, follow-ups, and outcomes while achieving assigned counselling and conversion targets.