Customer Service Representative – Pune

Location: Pune
Job Type: Full time
Experience: Fresher / 0–1 Year
Education: SSC / HSC / College Students / Graduate
Shift: Rotational

About the Role

We are looking for enthusiastic and customer-focused Customer Service Representatives to join our team in Pune. This is a great opportunity for freshers and candidates looking to build their career in customer service and operations.

Key Responsibilities

- Assist and interact with customers professionally
- Provide excellent customer service and support
- Handle day-to-day customer operations
- Support game/activity operations
- Assist with billing and cash-handling activities
- Promote relevant products/services through upselling and cross-selling

What We Offer

- Attractive incentives
- Paid leave benefits
- Mediclaim
- Earned Wage Access
- Learning & Development opportunities




- Employee recognition & long-service rewards
- Education support benefits
- Employee well-being programs
- Workshops and industry exposure

Working Details

- 9-hour shift including break
- Rotational shifts
- 1 weekly off on a weekday
- Weekend and public-holiday working as per business requirements
- Uniform and qualified grooming standards applicable

Who Can Apply: Freshers, college students and candidates with customer service experience are welcome to apply.

Interested candidates can apply now and become a part of our growing team!

Pay: ₹15,000.00 - ₹16,000.00 per month

Benefits:

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Front Counter Sales (India)
🏢 SHOTT AMUSEMENT
📍 India