As a KALKI Expert, you will be the face of the brand and a key driver of the client experience and store revenue. The role involves understanding client requirements, delivering personalised styling solutions, building solid client relationships, and converting every interaction into a meaningful sales opportunity.

The ideal candidate is someone who combines strong sales acumen with luxury fashion sensibility, excellent communication, and the ability to create memorable experiences for KALKI clients.

Key Responsibilities

Sales & Revenue

- Drive individual and store sales through effective client engagement and conversion.
- Achieve and consistently exceed monthly and quarterly sales targets.
- Identify opportunities for upselling and cross-selling across KALKI’s product categories.
- Maximise every client interaction by understanding their requirements and presenting relevant products.
- Maintain strong conversion, average transaction value and repeat-client metrics.
- Follow up with prospective and existing clients to close sales and generate repeat business.

Client Experience & Relationship Management

- Build and maintain long-term relationships with high-value and repeat clients.
- Understand client preferences, occasions, budgets and style requirements to offer personalised recommendations.
- Provide a premium and seamless shopping experience aligned with KALKI’s brand standards.
- Develop a strong personal client book and actively engage with clients for new launches, collections and occasions.
- Handle client queries, objections and concerns professionally while ensuring high client satisfaction.

Styling & Product Knowledge

- Act as a fashion and styling expert, helping clients curate complete looks for weddings, festive occasions and special events.




- Demonstrate strong knowledge of KALKI’s collections, fabrics, silhouettes, craftsmanship and product details.
- Present products confidently and communicate their value, exclusivity and styling potential.
- Stay updated on fashion trends, new collections and competitor offerings.

Business & Store Operations

- Work closely with the Store Manager and team to achieve overall store objectives.
- Maintain accurate client records and ensure timely follow-ups through CRM.
- Participate in clienteling activities, exhibitions, events and brand initiatives.
- Ensure adherence to KALKI’s grooming, service and brand standards.
- Support visual merchandising and floor presentation as required to maximise product visibility and sales.

Key Performance Indicators

- Individual Sales Achievement
- Store Revenue Contribution
- Sales Conversion Rate
- Average Transaction Value
- Upselling & Cross-Selling
- Client Retention & Repeat Business
- Client Book Growth
- CRM & Follow-up Effectiveness
- Customer Experience & Satisfaction

What We’re Looking For

- 2–6 years of experience in luxury retail, fashion, bridal, premium lifestyle or high-end client servicing.
- Strong sales orientation with a proven track record of achieving targets.
- Excellent communication, interpersonal and negotiation skills.
- Strong fashion and styling sensibility.
- Ability to confidently interact with HNI/UHNI and premium clientele.
- Highly energetic, presentable and customer-focused personality.
- Strong ownership, commercial acumen and a results-driven mindset.
- Ability to work in a fast-paced, target-oriented retail environment.

Location

KALKI- Kala ghoda store

Role Type

Full-Time | Sales & Client Experience

Pay: ₹30,000.00 - ₹80,000.00 per month

Benefits:

- Health insurance
- Paid time off
- Provident Fund

Work Location: In person

📌 Kalki Expert (India)
🏢 Kalki Fashion
📍 India