JOB DESCRIPTION

Position: Travel Consultant(Sales Consultant)

Department: Sales

Employment Type: Full-Time

Experience: 0–2 Years

Freshers: Welcome to Apply

Location: Calicut, Kerala

Joining: Immediate

Reports To: Team Lead

1. About the Role

We are looking for an enthusiastic and customer-focused Travel Consultant to join our team. The candidate will be responsible for understanding clients’ travel requirements, recommending suitable travel packages, assisting with bookings, and ensuring a smooth and enjoyable travel planning experience. Your expertise in travel options, attention to detail, and commitment to customer satisfaction will play a crucial role in helping our clients create memorable trips. This is an excellent opportunity for freshers who are passionate about travel and interested in building a career in the travel and tourism industry.

2. Key Responsibilities

Client Handling & Consultation

· Understand customers’ travel requirements, preferences, budget, and expectations.

· Communicate with clients through phone calls, WhatsApp, email, and other communication channels.

· Recommend suitable destinations, travel packages, hotels, activities, and transportation options.

· Provide accurate information regarding itineraries, inclusions, exclusions, pricing, and travel procedures.

· Build and maintain positive relationships with clients.

· Respond to customer queries promptly and professionally.

Travel Package & Itinerary Planning

· Prepare customized domestic and international travel itineraries based on customer requirements.

· Suggest suitable travel packages according to the client’s budget and preferences.

· Coordinate with internal teams and travel partners to prepare quotations.

· Ensure all travel arrangements are properly communicated to the customer.

Sales & Business Development





· Follow up with prospective customers regularly.

· Explain packages, offers, pricing, and terms clearly to customers.

· Identify opportunities for upselling and cross-selling travel services.

· Maintain accurate records of enquiries, follow-ups, and bookings.

Booking & Coordination

· Assist with hotel, flight, transportation, sightseeing, activities, and other travel-related bookings.

· Coordinate with hotels, airlines, tour operators, transport providers, and other travel partners when required.

· Ensure booking details and customer information are accurate.

· Coordinate with the operations team to ensure smooth execution of confirmed trips.

· Assist customers before and during their travel whenever required.

3. Required Skills

· Excellent communication and interpersonal skills.

· Good customer-handling skills.

· Basic sales and negotiation skills.

· Strong organizational and time-management skills.

· Ability to understand customer requirements and provide suitable solutions.

· Good problem-solving abilities.

· Ability to work with targets and deadlines.

4. Qualifications

· Bachelor’s degree or diploma in Travel & Tourism, Hospitality, Business Administration, or a related field is preferred.

· Candidates from other educational backgrounds with strong communication and customer-handling skills are also welcome.

· Freshers can apply.

9. What We Offer

· Prospect to build a career in the travel and tourism industry.

· Training and guidance for freshers.

· Exposure to domestic and international travel products.

· Opportunities to develop sales and customer relationship skills.

· Supportive and professional work environment.

· Career growth opportunities.

· Competitive salary based on skills and experience.

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Travel Consultant (India)
🏢 Planvacations
📍 India